A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a outstanding place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC's Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

Responsibilities

PRIMARY PURPOSE

Provides architectural and engineering leadership for Workplace Technologies Team, including endpoint computing, mobile device management, desktop and mobile application provisioning management, operating system management, cloud computing/Desktop as a Service (DaaS), audio/video conferencing standards, client facing technology standards, endpoint security baselines, Privileged Access Workstation(PAW) standards, patch compliance reporting, automation and self-service enablement, and the platforms used to manage and deploy corporate and personally owned computing devices.

Envisions capabilities, develops architectural roadmaps and detailed designs, supports related business cases, and aligns Workplace Technologies solutions with TransLink / BTS technology strategy, Enterprise Architecture, IT Security, IT Operations,



project delivery, and business stakeholder requirements. Provides strategic guidance and technology expertise and performs hands-on implementation and escalation support where specialized architectural expertise is required to help leaders plan, enable, and achieve targeted business outcomes through secure, scalable, cost-effective, user-focused workplace technology choices and operating models

KEY ACCOUNTABILITIES

Collaborates with Enterprise Architecture, Product / Solution Managers, IT Security, IT Operations, Service Desk, Desktop Services, Technology Design & Delivery, Cybersecurity, and business stakeholders to conduct needs assessments, identify future workplace capabilities, and develop future-state workplace technology architectures and roadmaps.

Owns architecture standards and technical direction for mandatory workplace technologies including Device management, Deployment management, Virtual Desktop (Local and cloud), cloud computing, DaaS, application provisioning, PAW, endpoint security baselines, hardware standards, Productivity tools standards, Enterprise Print & scanning standard, and patch compliance reporting.

Establishes a solid understanding of business strategies, frontline operational needs, employee experience requirements, financial considerations, and technology opportunities to translate business needs into reliable workplace technology services.





Identifies, quantifies, and qualifies risks in workplace technology platforms and services, and designs mitigation strategies and controls in alignment with TransLink policies, IT Security direction, privacy requirements, and industry best practices.

Provides advanced expertise and architectural direction for endpoint computing, cloud computing/DaaS, application packaging and provisioning, operating system lifecycle, collaboration and meeting room technologies, and related device management platforms.

Creates and maintains conceptual, logical, integration, and physical workplace technology architecture; documents standards, patterns, decision records, and implementation guidance for workplace platforms and related services.

Develops business cases, architecture vision/design artifacts, implementation roadmaps, and transition considerations for new or enhanced workplace technology capabilities, including cost, service quality, supportability, security, accessibility, and operational readiness implications.

Identifies opportunities to automate manual provisioning, onboarding, patching, compliance, packaging, device lifecycle, software request, and self-service processes; ensures automation is designed into new workplace technology solutions.

Creates detailed integration architectures for onboarding new workplace technologies into existing endpoint management, identity, network, security, monitoring, ITSM, asset, procurement, and operational support environments.

Collaborates with operational, maintenance, and delivery teams to develop high-value engineered solutions that are secure, supportable, resilient, and sustainable across TransLink and Operating Compa

📌 Workplace Technology (Vancouver)
🏢 TransLink
📍 Vancouver