AI-enabled analysis and Agile delivery define this hybrid Business Systems Analyst role in Toronto, supporting insurance and investment microservices. Explore emerging technologies alongside legacy systems.

At Manulife, this highly motivated Business Systems Analyst guides updates to advisor- and client-facing platforms. You will understand business goals, design aligned solutions, assess downstream impacts, and support end-to-end delivery. The work spans requirements, documentation, testing, and coordination across collaborative teams.

Key Responsibilities:

- Participate in Agile ceremonies and clarify system needs
- Translate high-level designs into technical user stories
- Apply AI-enabled practices to requirements and solution design
- Coordinate tasks across multiple concurrent deliverables




- Perform functional testing, defect analysis, and retesting

Requirements:

- Five or more years as a Business Systems Analyst, Technical Analyst, or Software Engineer
- Strong technical, analytical, diagnostic, and problem-solving skills
- Strong written, verbal, interpersonal, and facilitation skills
- Ability to balance business needs, cost, and risk
- Experience with AI-assisted analysis techniques or Agile frameworks preferred

Use AI, Agile collaboration, technical analysis, and testing to help Manulife modernize secure, productive insurance technology platforms.

📌 Business Systems Analyst AI Agile (South-West Oxford)
🏢 Manulife
📍 South-West Oxford