Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

The Role

The Director will be part of the On Location Event Production department. This role will be responsible for the project planning, contract management, mobilization, operational delivery,



and demobilization of catering services for the Official On Location Hospitality Programmes for the LA28 Olympics and Paralympics. The Senior Manager, Catering Services reports to this role.

- During the planning phase, the Director will be responsible for managing multiple catering contracts across multiple venues, while assisting with development and implementation of the catering strategy and concept of operations across all competition venues, as well as focusing in on one or more of the specific and specialist planning elements for the overall project.
- During the Operational Phase, the role will evolve into an operational role and manage the Catering Operation team at competition venue level with the site venue management of the hospitality catering operations, catering service providers and On Location venue team.

Essential Functions & Responsibilities

Strategy

- Support development and implementation of the catering strategy, concept of operations, service levels, and product specifications for the Official Hospitality Programmes.
- Conduct local and international market research to inform programme decisions.
- Lead recruitment for designated venues and support venue-team training and Catering Service Provider workforce training.
- Direct and monitor venue teams to ensure delivery against staffing plans, business objectives, and On Location standards.
- Support procurement, tendering,



contracting, product specifications, menus, staffing ratios, scopes of work, and related legal documentation.
- Evaluate proposals and commercial terms, support negotiations, and provide recommendations to the Senior Leadership Procurement Committee.
- Manage supplier timelines, deliverables, risk obligations, and budgets from award through completion.
- Coordinate FOH/BOH space, infrastructure, utilities, equipment, licensing, permits, and stakeholder approvals.
- Develop venue SOPs, operational narratives, runsheets, policies, and procedures.
- Identify opportunities to improve hospitality product delivery and client experience.
- Track project milestones, workstreams, risks, and deliverables, ensuring Catering Service Provider compliance with health, safety, food safety, hygiene, and legal requirements.
- Support provider workshops and report project progress to the VP, Olympic and Paralympic Event Production and Venue Management.
- Resolve guest and client complaints and service issues; escalate unresolved or cross-venue risks to the VP.
- Ensure operational readiness, standby coverage, pre-event risk and safety checks, allergen controls, and timely issue closeout.
- Establish venue reporting systems and consolidate live-day readiness, operational service, KPI, consumption, reconciliation, issue-log, and risk-assessment reports.

REQUIREMENTS

In order to perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

You Have These

- Minimum 10 years of experience in l

📌 Director, Food (Canada)
🏢 On Location
📍 Canada