Job Opening

Job Opening Id: 46372 # Required: 1

Job Title: CMMS EAM Supervisor

Business Unit: Public Works Division: Engineering and Construction

Worksite: Regional Headquarters

Standard Hours: 35.00 / week

Full/Part Time: Full-Time

Regular/Temporary: Regular

Salary Grade: 6 Salary Range: $105,330.00 - $123,910.00

Post Date: 2026-10-13 Close Date: 2026-10-26

Location: Thorold, ON

Division: Engineering and Construction

Non Union

Important Notices & Amendments

This position currently falls within our hybrid mode, allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home. As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays. These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.

Job Description

Salary Pending Review

Reporting to the Associate Director of Asset Information Systems, the CMMS/EAM Supervisor provides leadership and expert oversight for computerized maintenance management systems (CMMS) and the enterprise asset management (EAM) software systems across Public Works. This role is responsible for establishing program standards, system governance, configuration management practices, software roadmaps,



data stewardship, reporting practices and continuous improvement initiatives. The position supports administration, reliability, effective user adoption, data integrity, and consistent use of CMMS-enabled work management processes across Public Works.

Education

- Post-secondary degree or diploma in Information Systems, Computer Science, Engineering Technology, Business Administration, Asset Management, or related field.
- An equivalent combination of education, experience, and qualifications may be considered.

Knowledge

- Minimum 5 years of progressive experience leading CMMS/EAM program management, system administration, configuration management, data stewardship, reporting, and user adoption within municipal or complex organizational environments , including experience in a leadership capacity.
- Demonstrated experience administering and configuring CMMS/EAM platforms (e.g., Cityworks, Hexagon EAM or Maximo), including system configuration, workflow design, user and security administration, upgrades, testing, and release management.
- Demonstrated experience managing system integrations with GIS, financial systems, reporting and analytics platforms.
- Demonstrated experience in cross-functional collaboration to support system improvements and change management efforts.
- Working knowledge of maintenance planning,



maintenance scheduling, reliability-centered maintenance, Total Productive Maintenance, asset lifecycle costing, and best practices such as the GFMAM Maintenance Framework and ISO 55001, sufficient to configure and support these practices within the CMMS.
- Strong ability to translate technical concepts for operational teams and support digital adoption.
- A demonstrated record of strong leadership and guidance, team advocacy, staff delegation, empowerment, staff development and results orientation.

Responsibilities

Manage the CMMS program, governance framework, and multi-year roadmap across Public Works. (35% of time)

- Develop and maintain the CMMS program roadmap, annual work plans, performance targets, and standard operating procedures governing system use across Public Works.
- Establish and chair CMMS system steering teams, user groups, and change advisory/configuration control reviews to drive consistency and accountability in system use across divisions.
- Partner with operational and maintenance leaders to configure and continuously improve CMMS system support for preventive, predictive, and corrective maintenance programs, including asset hierarchies, criticality attributes, job plans, preventative maintenance schedules, and condition-based maintenance practices.
- Standardize end-to-end work management workflows in the CMMS (work request through work order closeout), including scheduling, backlog management, and mobile field workflows, ensuring roles, handoffs, statuses, and data capture requirements are clear and consistently applied.
- Ensure CMMS configuration, records, and reporting align with regulatory, safety, a

📌 CMMS EAM Supervisor (Thorold)
🏢 Niagara Region
📍 Thorold