Lead member services and sales support full time on site at Desjardins, combining team leadership with strategic and operational management. Drive results through quality decisions.

As a manager, you lead a team serving members and clients while supporting Desjardins’s strategic priorities. You manage business relationships, monitor performance, and develop a business plan addressing priorities, challenges, and objectives. Your work includes risk management, service quality, talent development, and sales support.

Key Responsibilities:

- Develop business strategies with your supervisor and department
- Manage member and client experience and relationships
- Implement action plans to achieve target results
- Lead, coach, motivate, and develop team employees
- Improve processes, service offers, and profitability

Requirements:

- Bachelor’s degree in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Ability to make quality decisions and drive results
- Ability to develop talent and build effective teams

Bring member services, sales support, coaching, and performance management expertise to Desjardins’s full-time onsite leadership team.

📌 Member Services Sales Support Manager (Bedford)
🏢 Desjardins
📍 Bedford