Desjardins seeks a Senior Advisor, Delivery Excellence and Innovation to transform ServiceNow delivery capabilities and optimize the SDLC across hybrid in-house/external delivery. You will drive adoption of up-to-date delivery approaches, including low-code/no-code where appropriate, automated testing, and AI-enabled capabilities to deliver business value. You will lead governance, measure delivery performance, and advise the management committee and partners on evolving delivery practices and