Lead customer service at Nike Mississauga Dixie Outlet Store as a Retail Supervisor, guiding teams and helping customers choose products. Work 40 hours weekly, including nights and weekends.
As a Nike Retail Supervisor, you represent NIKE in a high-volume, fast-paced store. You guide customers through decisions, support teammates, and bring product knowledge to daily service. The position suits candidates with retail or consumer service experience who can learn recent products and technologies.
Key Responsibilities:
- Lead by example through Nike's Service Principles
- Guide customers toward products meeting their needs
- Support customer journeys from door to floor
- Bring product and service knowledge to customer interactions
- Demonstrate integrity, reliability, professionalism, and kindness
Requirements:
- One year of retail or consumer service experience preferred
- Flexibility for nights, weekends, and holidays
- Ability to learn products and technologies
- Ability to bend, squat, reach, climb, and stand
- Authentic customer service supporting seen and understood customers
Bring Nike product knowledge, customer service, and team leadership to the Mississauga Dixie Outlet Store every day.