Customer service and administration define this full time Customer Experience Coordinator role based in Kirwan. Work two days from the Townsville office while supporting clients and field staff.
At BUSY At Work, part of The BUSY Group, you will create positive first impressions for customers. You will coordinate appointments, maintain records, support resume updates, and help offices run smoothly. The role also includes community promotion and event coordination for employment services programs.
Key Responsibilities:
- Guide customers as their first point of contact
- Schedule appointments, issue notifications, and make reminder calls
- Provide administrative support, including resume updates
- Maintain accurate records and databases
- Coordinate newsletters, marketing materials, and community guides
Requirements:
- Excellent verbal and written communication skills
- Ability to adapt communication style to audiences
- High level of computer literacy
- Ability to obtain a Blue Card
- Ability to obtain a National Police Check
Support customer journeys, office coordination, and community employment services through administration and communication in Kirwan.