Build customer relationships with easyfinancial as a Financial Service Representative, using communication and negotiation skills to support consumer lending customers.
At goeasy, this customer-facing position helps Canadians access credit through suitable financial products. You will engage customers in person, by phone, and email while supporting sales, credit building, and account management. The role requires strong attention to detail and comfort discussing financial needs.
Key Responsibilities:
- Welcome and engage customers across in-person, phone, and email channels
- Match customer needs with suitable financial products
- Educate customers about building their credit
- Drive financial cross-sales and add-on products
- Manage collections activities for past-due accounts
Requirements:
- Customer-facing experience and telephone communication comfort
- Excellent communication with people and results orientation
- Robust objection handling and negotiation skills
- Sales motivation in competitive environments
- Eligibility to work full-time in Canada without sponsorship
Use customer service, sales, negotiation, and financial product knowledge to help easyfinancial customers move forward.