Serve U-Haul customers in Ottawa as a Reservation Manager Agent, using customer service, multitasking, and reservation management skills. Opening or closing shifts are required.
Under the Traffic Control Manager, this position supports customers, field team members, and U-Haul dealerships. You will assist with calls, place reservations, distribute equipment, and help manage U-Box portable storage. The role requires office equipment knowledge, including multiline phones, Word, and email.
Key Responsibilities:
- Assist with incoming and outgoing customer calls
- Support dealerships with reservation and equipment placement
- Direct equipment according to demand and productivity
- Review reports, reservations, and contracts for accuracy
- Assist with U-Box portable storage products
Requirements:
- High school diploma or equivalent
- Working knowledge of multiline phones and office equipment
- Knowledge of phone etiquette, Word, and email
- Proficiency in customer service, time management, and multitasking
- Legal authorization to work without employer sponsorship
Support U-Haul reservations and equipment distribution in Ottawa through organized customer service, accurate reporting, and effective multitasking.