Lead customer service, cash operations, and merchandising as a Front Store Supervisor at a locally owned Shoppers Drug Mart store. Keep customers central.

This supervisor manages customer service functions involving cash, cashiers, and merchandising. You will train staff, provide ongoing guidance, and support store standards. The work includes loss prevention, customer issue resolution, product inquiries, shelf organization, and display execution. Planning, judgment, independent thinking, and problem solving are essential.

Key Responsibilities:

- Ensure cashier and merchandising staff follow store procedures
- Train cashiers and merchandisers in job functions
- Manage cash office inventory and cashier tracking
- Resolve customer refunds, exchanges,



and other issues
- Maintain organized shelves, displays, housekeeping, and store image

Requirements:

- Planning, judgment, and decision-making ability
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Product and supplies knowledge with effective time management

Apply customer service leadership, cash oversight, merchandising knowledge, and organized decision-making as a Front Store Supervisor.

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📌 Front Store Customer Service Supervisor (Amherstburg)
🏢 Shoppers Drug Mart
📍 Amherstburg