Support Windows 11 systems and end users as an Information Technology Intern with IDEMIA Public Security in a hybrid role.

This university or college IT co-op placement supports IDEMIA Group’s biometric technology workplace. You will maintain hardware and software inventories, troubleshoot devices, monitor logs, and resolve support tickets. The placement runs from May 17, 2027, through August 6, 2027.

Key Responsibilities:

- Maintain IT hardware, software, and security system inventories
- Patch and update Windows 11 systems for compliance
- Monitor system logs and alarm system activity
- Troubleshoot laptops, desktops, phones, printers, and scanners
- Resolve end-user tickets and provide first-level support

Requirements:

- University or college IT co-op student
- Windows 11 setup and administration experience
- Basic hardware, operating systems, and networking knowledge
- Familiarity with Microsoft Office, Teams, and SharePoint
- Ability to travel to the office for hybrid work

Develop practical IT support experience through Windows administration, troubleshooting, ticket resolution, and inventory management at IDEMIA Public Security.

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📌 IT Support Intern Windows 11 (Oakville)
🏢 Idemia
📍 Oakville