Welcome growing families as a Seasonal Retail Customer Service Associate at Carter's, using customer engagement and product knowledge to support shoppers.
As a Seasonal Associate, you will represent Carter's and its baby and children's apparel brands in a retail environment. You will assist customers with product styles, features, and benefits while supporting positive shopping experiences. The role includes register transactions, omnichannel assistance, promotions, and store presentation.
Key Responsibilities:
- Welcome customers warmly and provide product assistance
- Resolve customer issues proactively while balancing multiple customers
- Complete and expedite point of sale transactions
- Replenish merchandise and process shipments as needed
- Maintain a secure, clean store through exceptional service
Requirements:
- Positive, solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Professional verbal and written communication skills
- Ability to manage multiple tasks simultaneously
- Ability to lift 40 pounds and stand extended periods
Bring customer service, retail communication, and multitasking skills to Carter's while supporting families throughout their shopping journey.