Consumer lending and customer relationships define this full-time Financial Service Representative role with easyfinancial, part of goeasy in Canada. Help customers find suitable credit solutions.
As a Financial Service Representative, you will welcome customers in person, by phone, and email. You will understand their needs, recommend financial products, and support credit-building goals. Success requires communication, sales focus, objection handling, negotiation, and careful application processing.
Key Responsibilities:
- Welcome and engage customers across multiple communication channels
- Match customer needs with suitable financial products
- Educate customers about building their credit
- Generate financial cross-sales and add-on product sales
- Manage collections for past due accounts
Requirements:
- Customer-facing experience with telephone interaction comfort
- Excellent communication and results-oriented sales approach
- Strong objection handling and negotiation skills
- Eligibility to work full time in Canada without sponsorship
- Successful criminal, employment, and credit background checks
Bring customer service, sales, negotiation, and financial application skills to easyfinancial’s consumer lending team at goeasy.