Deliver accurate customer service remotely from the Greater Vancouver area, using communication and problem-solving skills in a call center environment.

As a Customer Service Representative with Cubic Transportation Systems, you will serve as customers’ primary contact. The full time role includes transactions, inquiry resolution, documentation, and information about products, fare media, programs, and related services. You will follow policies and service standards while meeting performance metrics.

Key Responsibilities:

- Respond promptly and courteously to incoming customer calls
- Process payments, refunds, and account updates accurately
- Document interactions, transactions, and relevant data
- Troubleshoot inquiries and escalate complex cases




- Provide information about products, fare media, and programs

Requirements:

- High school diploma or equivalent
- Previous customer service experience strongly preferred
- Strong communication, problem-solving, and interpersonal skills
- Computer systems and data entry proficiency
- Availability for extended hours, weekends, or holidays

Support Cubic Transportation Systems customers through accurate transactions, clear communication, and professional call center service remotely.

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📌 Remote Call Center Customer Service Representative (Burnaby)
🏢 Cubic Transportation Systems
📍 Burnaby