Use technical product knowledge to create memorable guest experiences as an Arc’teryx Product Guide on the retail floor. This hourly role is part time.
As a Product Guide, you represent Arc’teryx in stores and communities while helping guests find products matching their interests and needs. You will build product expertise, solve problems, process transactions, and support store initiatives. The role suits someone passionate about customer service, outdoor experiences, and personal development.
Key Responsibilities:
- Deliver technical product knowledge and support guest problem solving
- Recommend products authentically through guest interactions
- Process purchases, returns, warranties, and Used Gear transactions
- Support merchandising, brand initiatives,
and store projects
- Receive and unpack inventory boxes weighing five to thirty pounds
Requirements:
- Passion for exceptional customer service and outdoor activities
- Self-motivated approach with strong problem-solving skills
- Ability to balance autonomy, collaboration, and accountability
- Availability for two of three weekend days
- One weekly opening and closing shift availability required
Bring outdoor passion, product expertise, and customer service skills to Arc’teryx guest experiences and retail operations.