Lead Walmart Canada’s front-end operations while strengthening customer service, associate support, and register controls in La Pocatière, Quebec. This role requires visible retail leadership.

As a Customer Service Manager, you guide front-end operations, resolve customer and associate concerns, and support a positive shopping experience. You train associates on systems, company procedures, safety requirements, and operational standards. You also oversee transactions, cash controls, EAS processes, and company programs.

Key Responsibilities:

- Monitor front-end coverage, breaks, registers, and customer flow
- Handle customer and associate concerns professionally
- Train associates on systems, procedures, and safety requirements




- Approve transactions and correct errors under company guidelines
- Prepare registers, manage cash levels, and complete audits

Requirements:

- Be at least 16 years old
- Availability for evenings, weekends, and holidays
- Ability to follow protected work practices and emergency procedures
- Ability to stand, bend, and lift inventory or supplies
- Ability to lift up to 20 pounds, occasionally 50

Bring customer service leadership, operational oversight, and cash management skills to Walmart Canada’s La Pocatière front end.

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📌 Walmart Customer Service Manager (La Pocatière)
🏢 Walmart
📍 La Pocatière