Help customers choose project solutions as a Tool Rental Customer Service Associate with The Home Depot. Use product knowledge and communication skills daily.

This Sales Associate role focuses on customer service, department knowledge, and finding solutions for project needs. You will greet, engage, and thank customers while providing product information and related recommendations. The position also supports adjacent departments, promotes Tool Rental and other services, and maintains merchandise standards.

Key Responsibilities:

- Follow Home Depot’s GET Model with every customer
- Assess projects through open ended customer questions
- Recommend products, related items, and available services
- Maintain signed, displayed, and clean merchandise
- Follow safety and Loss Prevention procedures

Requirements:

- High School Diploma or equivalent
- Effective communication and customer focus
- Interpersonal skills for customer interactions
- Retail or Trade experience of one to two years asset
- Availability for versatile evenings and weekends

Bring customer focus, product learning, and project guidance skills to The Home Depot’s Tool Rental department.

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📌 Tool Rental Customer Service Associate (Ottawa)
🏢 The Home Depot
📍 Ottawa