Welcome growing families as a Carter's Sales Associate, using customer service and product knowledge to create positive shopping experiences. Support customers across retail channels.
As the first face of Carter's, you will help parents and grandparents discover baby essentials, children's apparel, and products for school milestones. You will explain product styles, features, benefits, promotions, and brand loyalty offerings. The work includes customer engagement, point-of-sale transactions, replenishment, and shipment support.
Key Responsibilities:
- Welcome customers warmly and provide product assistance
- Resolve customer issues proactively in busy retail settings
- Support omnichannel needs for positive shopping experiences
- Execute and expedite point-of-sale transactions
- Replenish the sales floor and process shipments
Requirements:
- Positive, solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Skilled verbal and written communication abilities
- Ability to manage multiple tasks simultaneously
- Availability for scheduled days, nights, weekends, and holidays
Apply customer service, product knowledge, and retail transaction skills while supporting families across Carter's shopping experiences.