Lead daily plaza operations at ONroute as a Shift Supervisor, supporting employees, customer service, and safe workplace standards. Reliable transportation is required.

This Shift Supervisor supports management across busy ONroute plazas on Highways 400 and 401. You will monitor productivity, coordinate breaks, complete procedures, and keep operations running smoothly. The work includes cash handling, complaint resolution, food safety, inventory, and brand training.

Key Responsibilities:

- Monitor employee activities, productivity, responsibilities, and area issues
- Coordinate breaks and keep management informed
- Complete opening, daily, and closing checklists
- Resolve customer complaints according to policy




- Train recent employees across different brands

Requirements:

- Reliable transportation to highway plaza locations
- Commitment to teamwork, accountability, agility, and integrity
- Ability to maintain a safe, positive work environment
- Ability to follow cash handling policies and security procedures
- Restaurant, food service, retail, or customer service experience welcomed

Support ONroute teams through employee monitoring, customer care, cash procedures, and consistent food safety standards every shift.

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📌 ONroute Shift Supervisor Customer Service (Newcastle)
🏢 ONroute
📍 Newcastle