Lead donor centre operations in Burnaby with Canadian Blood Services, using operational management and strong leadership skills onsite. Support safe blood collection daily.

As a regular full time Donor Centre Manager, you will oversee a new centre scheduled to open in Burnaby, British Columbia. Your work covers regulatory compliance, staffing, quality, safety, donor experience, financial targets, and continuous improvement. You will guide daily operations while aligning teams with organizational objectives.

Key Responsibilities:

- Oversee donor centre operations, workflows, productivity, quality, and safety
- Manage staffing, supplies, equipment, budgets, and scheduling collaboration
- Improve donor experience through metrics, communication, and service improvements




- Coach employees and foster inclusive teamwork and open communication
- Coordinate quality improvement, corrective actions, audits, and improvement plans

Requirements:

- University degree in relevant healthcare or business discipline
- At least five years’ recent supervisory, management, or leadership experience
- Expertise in customer service and operational management
- Strong leadership, communication, and team-building skills
- Analytical, decision-making, budgeting, and variance-analysis capabilities

Apply operational leadership, financial acumen, and donor-focused service management at Canadian Blood Services in Burnaby.

📌 Donor Centre Operations Manager (Burnaby)
🏢 Canadian Blood Services
📍 Burnaby