Chatbot & IVR Strategy Lead (Toronto)

Chatbot & IVR Strategy Lead (Toronto)

23 Oct
|
EQ Bank | Canada's Challenger Bank
|
Toronto

23 Oct

EQ Bank | Canada's Challenger Bank

Toronto

EQ Bank, Canada's Challenger Bank, is seeking an experienced lead for Chatbot, IVR, and AI initiatives. You will drive strategy, manage cross-functional projects, and collaborate with IT, Operations, Customer Service, and Product teams to enhance self-service and customer interactions.

You will oversee vendor relationships, ensure quality testing, and maintain regulatory compliance while developing a high-performing team in a hybrid work setting at EQ Bank’s Toronto offices.

📌 Chatbot & IVR Strategy Lead (Toronto)
🏢 EQ Bank | Canada's Challenger Bank
📍 Toronto

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