Administer corporate IT at HONK’s hybrid Toronto office, combining Google Workspace expertise with hands-on helpdesk and automation work.

As HONK’s first dedicated in-house IT hire, you will support a 70-person SaaS company. Reporting to the Head of Infrastructure, you will manage onboarding, offboarding, internal support, and security initiatives. The work spans employee access, devices, accounts, and core SaaS tools.

Key Responsibilities:

- Own employee hardware, account, and access onboarding
- Revoke access and recover devices during offboarding
- Triage, resolve, and document internal helpdesk issues
- Automate repetitive IT tasks using AI tools and scripts
- Administer Google Workspace users, groups, and security settings

Requirements:

- Two to four years in IT support or administration
- Experience supporting onboarding, offboarding, and helpdesk requests
- Google Workspace administration experience
- MacOS endpoint management experience with Iru, Kandji, Jamf, or Mosyle
- Transparent communication, discretion, documentation, and attention to detail

Bring trusted IT administration, automation, and helpdesk skills to HONK’s growing SaaS organization in Toronto.

📌 IT Administrator SaaS Helpdesk Automation (Toronto)
🏢 HONK
📍 Toronto