CIBC is seeking a Senior Production Application Support Analyst in Toronto to ensure high availability and operational efficiency for critical production systems. You will support development, analysis and process changes, while coordinating recovery efforts and optimizing procedures for 24x7 operations.
The role emphasizes ServiceNow/CMDB expertise, scripting in Python/JavaScript, and robust ITSM capabilities within an Agile environment, with collaboration across engineering and business teams.
📌 Senior ITSM (Toronto)
🏢 CIBC
📍 Toronto