Own client retention and growth at Blacksmith Agency while managing paid media, SEO, CRO, and web accounts remotely. Build durable agency partnerships.

As an Account Manager, you manage an established book of recurring clients for a remote digital agency. You will keep accounts, grow relationships, and coordinate with strategists and delivery teams. Your work connects client needs with explicit agency communication.

Key Responsibilities:

- Own retention across an established recurring client book
- Manage relationships, renewals, and account drift warnings
- Identify and sell expansion projects within client accounts
- Carry a seven-figure annual retention and upsell quota
- Coordinate strategists and delivery teams around client communication

Requirements:

- Agency account management experience is required
- Experience in marketing, digital, creative, or advertising agencies
- Proven client retention and expansion results with numbers
- Comfort carrying a quota
- Clear, calm communication with senior client stakeholders

Apply your agency account management, retention, and expansion expertise to recurring clients at Blacksmith Agency remotely.

📌 Digital Agency Account Manager (Montreal)
🏢 Blacksmith Agency
📍 Montreal