We’re a fast-growing performance marketing agency that manages tens of millions per month in direct-response ad spending for awesome direct-to-consumer brands. Alongside our team of 180+ members spanning Media Buyers, Copywriters, Content Managers, Landing Page Developers, Content Creators, Email & SMS Coordinators, CGC & Influencer Managers, we’re looking for an Account Coordinator to support Senior Strategists in managing a portfolio of client accounts and help ensure strategy is executed consistently and effectively.

The Account

Coordinator supports Senior Strategists in managing a portfolio of client accounts. This role is focused on coordination, performance tracking, and operational support across multiple delivery channels to ensure strategy is executed consistently and effectively. This is a role for someone with a foundation in marketing or advertising who wants to grow into a strategic, client-facing position. 1 to 3 years of relevant experience in media, performance, and DTC marketing. ~ Education or experience in marketing, advertising, communications,



or a related field ~ Familiarity with digital marketing channels and agency environments is preferred ESSENTIAL QUALITIES Act as the day-to-day point of coordination with delivery teams across Google, Meta, TikTok, Email, Retention, Pinterest, and Creative Production Performance & Reporting Track account performance and key KPIs across channels Support reporting by pulling data, organizing insights, and flagging trends or issues Client & Meeting Support Account Operations Maintain account documentation, timelines, and task tracking Support onboarding and ongoing account hygiene Help ensure a consistent and professional client experience You’ll work closely with Senior Strategists to support execution across multiple performance channels.

This role plays a critical part in keeping accounts organized, communication flowing, and teams aligned—creating the foundation for strong strategy and excellent client experience. We are focused on building a team of hustlers who are passionate about the Direct-To-Consumer space and who are eager to learn and grow.

Perks for our online team members: Fun virtual events - we host company events to focus on fun and growth Work from home Adaptable work schedule Commuter friendly - we have bike storage inside our office #

📌 Account Coordinator/Customer Support (Calgary)
🏢 Pilothouse Digital
📍 Calgary