The Account Lead, Pharmaceutical Strategies manages pharmaceutical client relationships and oversees patient assistance and patient reimbursement card programs that support access to prescribed therapies. This role provides strategic guidance, drives program performance, supports revenue growth and retention, and aligns internal teams with client priorities.

Key Responsibilities:

Program Oversight & Strategic Guidance

- Provide strategic oversight of assigned programs, identifying opportunities for optimization related to formulary shifts, pricing strategy, and coverage design.
- Maintain end-to-end accountability for program integrity, ensuring program structures are accurate and current.
- Anticipate client needs and proactively recommend program enhancements, efficiencies, and value-added services.
- Monitor changes in the pharmaceutical industry landscape, including market access trends, reimbursement developments, competitive activity, and policy shifts; evaluate client impact and proactively engage clients with relevant insights and recommendations.

· Client Deliverables, Launches & Cross-Functional Execution

- Partner with implementation specialist, IT, operations, and finance to deliver successful launches and ongoing client commitments.
- Oversee client deliverables, including pricing analyses and reporting, aligning scope, timelines, and expectations with delivery capabilities.
- Lead client meetings, business reviews, and planning discussions; maintain account documentation and follow-through on agreed actions.
- Travel to client meetings, conferences, and business events as required.

·Revenue Growth, Retention & Continuous Improvement





- Support revenue growth and retention through program expansion, ad-hoc services, and value-added opportunities.
- Lead issue and escalation resolution, coordinating stakeholders, assessing business and client impact, and maintaining clear communication.
- Drive continuous improvement through root cause analysis, risk mitigation, and lessons learned.
- Perform other duties aligned to client portfolio management and business priorities.

Key Competencies & Experience:

- Minimum 3-5 years of relevant experience in account management, drug reimbursement, patient support programs, market access, or related healthcare work.
- Post-secondary education or equivalent experience may be considered.
- Proactive ownership, sound judgment, and the ability to anticipate client needs, risks, and opportunities.
- Strong relationship management, communication, and presentation skills, with the ability to build trust and influence stakeholders.
- Knowledge of patient support, patient assistance and patient reimbursement card programs, pharmacy workflows, and reimbursement models is an asset.
- Strong analytical and problem-solving skills, translating insights into actionable recommendations.
- Ability to manage multiple accounts and priorities with attention to detail and service quality.

Job Types: Full-time, Permanent Pay: From $70,000.00 per year

Advantages

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Education:
- Bachelor's Degree (required)

Experience:
- Account Management: 3 years (required)

Work Location: Hybrid remote in Mississauga, ON L5B 1M2

📌 Account Lead, Pharmaceutical Strategies (Mississauga)
🏢 ClaimSecure
📍 Mississauga