This is a 12 month fixed term employee contract initially, with a likelihood of extension DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move.

Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. Work in partnership with senior clients to develop annual strategies Oversee teams to develop brilliant digital content (creative, production) Lead, line-manage, motivate, and inspire your team Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns Liaise with clients and manage expectations Plan and manage workloads of the team, keeping the Group Account Director and clients apprised of capacity Work closely with creative and strategy teams and to have oversight of all statements of work/proposals Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews Effectively lead teams and inspire others to achieve goals through innovation, quality, and excellence Match project tasks with opportunities for development so that employee potential is utilized to the maximum Conduct performance reviews of team members and identify areas for improvement, give feedback,



and recommend for promotions or salary increases Experience delivering a broad range of multi-channel marketing communications including digital and direct Extremely organized and able to prioritize projects, partnering with other teams and clients to manage expectations Able to talk about tools and processes used for project management, in addition to creative approach or business strategy Deep understanding of production and interactive processes and experience reviewing creative Resource management skills and ability to handle complex / sensitive issues Experience leading others directly and managing a team A flexible hybrid working policy to enjoy the best of both worlds.

Early Finish

Fridays, kickstart your weekend early with alternating early-finish Fridays. 15 days paid holiday annually, increasing with length of service (plus Public Holidays). Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders. DEPT® Allowance, a dedicated company contribution to spend on either your career development or personal wellbeing.

Refreshments are provided in the office all week. Enhanced family friendly policies to support parents.



Learning and Development, continuous growth opportunities through internal training, and “inspirational talks” guest speakers.

Buddy

Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. Global DEPT® Cares Month , an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $100,000 – $120,000 CAD. This posting reflects an existing vacancy at DEPT®. We are a Growth Invention company built to help the world’s most ambitious brands grow faster.

Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused.

DIVERSITY, EQUITY & INCLUSION

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. #

📌 Account Management Senior Director (Toronto)
🏢 DEPT®
📍 Toronto