The Employee Perks Account Manager services and maintains accounts while providing professional and prompt support to our clients, carrier representatives, vendor partners, and HUB colleagues. The AM also works independently, as well as cooperatively, with consultants and the entire client team to deliver all HUB services to assigned clients throughout the policy cycle. This role plays a key part in positively impacting customer satisfaction and will support the organic growth goals of the organization – whether through account rounding, cross-selling, or support in the development of new business.

Supports the Consultant in executing strategies, facilitating the renewal process, preparing materials/reports, ensuring internal systems are up to date, and managing/ coordinating client work across the account team. Acts as liaison between clients and insurance carriers to resolve any service needs or marketing initiatives, for example eligibility, billing, policy interpretation, and contract review. Manages, organizes, and conducts client meetings when necessary.

Manages carrier changes with the client and ensures all necessary documentation is completed accurately and timely. Identify opportunities for cross‐sell and up‐sell of other HUB products and services. Manages current client or new line of coverage implementation.

Manages open items log – ensure outstanding items closed in timely manner. May travel for client meetings up to 25% of the time. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). ~ Ability to utilize and be proficient in broker management systems. ~ Strong organizational, problem solving and time management skills.

Elevate Your

Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network,



powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. Take advantage of flexible working arrangements and generous time‐off policies that adapt to your needs and lifestyle.

Skilled Growth: Advance your career with HUB‐sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.

Industry Support: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we're proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we're here to support you. At HUB, building an inclusive workplace isn't just part of what we do—it's at the heart of who we are. Competitive pay with comprehensive health benefits, retirement savings matching and company‐paid life and disability plans.

Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance. A collaborative, high‐performing culture with meaningful engagement,



community impact through HUB Gives and genuine room to grow your career. The HUB Difference HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavour to make this website accessible to any and all users. Contact us regarding the accessibility of our website or need assistance completing the application process: recruiting team [email protected] expected salary range for this position is $80,000 to $95,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‐time‐off benefits, and eligible bonuses, and commissions for some positions.

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience.

These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

📌 Account Manager, Employee Benefits and Retirement (Oakville)
🏢 HUB International
📍 Oakville