About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.World-class facilities and the technology you need to thrive – in our offices or yours.

The Inside Account

Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions.

The Inside Account

Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure superior customer experience. Conduct cold calling and prospecting to identify potential customers. Establish and nurture relationships via email and phone within assigned books of business.

Assist customers in selecting, deploying, and managing various aspects of their IT environment. Address client concerns and make recommendations to help them achieve their objectives. Quote and place orders based on customer requests.

Grow existing active buying accounts by managing projects through the entire sales cycle. Proactively schedule and facilitate customer meetings with SHI internal resources. Acquire and manage the IT needs of medium to large businesses, ensuring a best‑in‑class customer experience.





Collaborate and co‑sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.

Customer Service: Can provide responsive and courteous assistance to customers.

Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.

Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.

Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and career development. Able to cold call and create new business opportunities - Basic Ability to grow existing customer relationships - Basic Proficiency in customer outreach and delivering tailored customer service solutions - Basic Proficiency in Microsoft Office Tools - Basic Proficiency in project management - Basic Minimum Bachelor’s Degree or equivalent work experience Minimum 1 year of sales experience in a similar role, including but not limited to Business Development, Inside Sales, Account Manager, Inside Account Executive, etc. The base salary range for this position is $50,000 - $60,000 CAD.

The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $70,000 - $80,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. ~ Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status #

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