Jim Pattison Collision & Glass has a recent opening for a dependable, organized, and customer-focused Body Shop Administrative Assistant to join our team. As the first point of contact for customers, you will play a key role in creating a positive experience throughout the repair process. The successful candidate will provide front office support, manage customer communications, coordinate appointments, and assist with daily administrative tasks in a busy collision repair environment.

This is a full-time, permanent position of 40 hours per week. Regular hours are Monday through Friday, 8:00 a.m.

The Jim Pattison Auto

Group, a division of the Jim Pattison Group, was established in 1961 when Jimmy Pattison acquired a GM franchise. Today, the organization operates 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our top priority, and it is made possible by the dedication of our employees.

The Administrative

Assistant upholds our standards, keeps reports current, and supports the Collision Manager by performing the following duties:



Verify and process all invoices and obtain the required payment approvals Reconcile statements of account against the ledger and ensure payments are made within dealership timelines Assist with the monthly closing of accounts Follow up on outstanding accounts and manage collections as needed Greet customers and create a warm, professional first impression Answer and manage incoming calls, emails, and customer inquiries Schedule and coordinate customer appointments, vehicle drop-offs, and pick-ups Respond to general customer questions and provide updates as needed Maintain accurate customer records and repair documentation Provide administrative support to estimators, managers, and technicians Assist with insurance documentation and related customer communications Keep the front office organized and running efficiently Handle confidential customer and company information with discretion Previous experience in an administrative, reception, customer service, or automotive role is an asset Dealership experience is an asset Strong proficiency in Microsoft Office (Word, Excel, Outlook) Excellent interpersonal and customer service skills, with a positive and courteous phone manner Competitive wages Opportunities for growth and development, from customer service to administration This role requires successful candidates to submit a satisfactory Criminal Record Check.

📌 Admin Assistant - Body Shop (Winnipeg)
🏢 Tribe513
📍 Winnipeg