Operations Manager – Traffic Control

Traffic Pro Services | Burnaby, BC

Job Type: Full-time, Permanent

Location: Vancouver Island -- travel throughout the island

Schedule: Monday to Friday, with occasional evenings and weekends as required

Compensation: Competitive salary based on experience

About Traffic Pro Services

Established in 2008, Traffic Pro Services (TPS) provides professional traffic control solutions throughout the Lower Mainland and Vancouver Island.

We are seeking an experienced and motivated Operations Manager to oversee daily operations, support field employees, maintain strong client relationships, and ensure the highest standards of safety and service.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, values teamwork, and is committed to operational excellence.

Key Responsibilities

Operations & Safety

- Oversee daily traffic control operations across multiple job sites.
- Conduct regular site inspections to ensure safety, compliance, and quality of service.
- Ensure compliance with WorkSafeBC regulations and the BC Traffic Management Manual for Work on Roadways.
- Coordinate with Dispatch and management to ensure appropriate staffing and equipment allocation.
- Identify and resolve operational challenges efficiently.

Team Leadership

- Foster a positive, respectful, and collaborative work workplace.
- Supervise, mentor, and support Traffic Control Persons (TCPs) and Lane Closure Technicians (LCTs).
- Ensure employees are properly trained, motivated, and equipped to perform their duties.
- Address employee concerns, performance issues, and training requirements.
- Promote accountability,



teamwork, and a safety-first culture.

Client Relations

- Act as a liaison between clients, site supervisors, contractors, and traffic control personnel.
- Maintain strong relationships with clients and ensure their operational requirements are met.
- Address client concerns and ensure timely, professional communication.
- Support business growth by identifying opportunities and maintaining excellent service standards.

Fleet & Equipment Management

- Ensure traffic control trucks, vehicles, and equipment are properly maintained and inspected.
- Monitor equipment availability, inventory, and operational readiness.
- Coordinate maintenance and repairs to minimize vehicle downtime.
- Ensure trucks are appropriately stocked with traffic control signs, cones, barricades, and safety equipment.

Qualifications

- Minimum 2–3 years of relevant experience in traffic control, construction operations, or a related management role.
- Previous supervisory or leadership experience.
- Solid understanding of workplace safety and traffic control regulations.
- Excellent communication, organizational, and problem-solving skills.
- Ability to manage multiple priorities and respond to operational challenges.
- Valid Class 5 BC driver's licence.




- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Willingness to travel between job sites and work flexible hours when necessary.

Preferred Assets:

- WorkSafeBC Traffic Control Person certification.
- Experience managing TCPs, LCTs, and field operations.
- Experience in fleet management, dispatch, or employee scheduling.
- Experience working in a unionized environment.
- Diploma or degree in Business Administration, Operations Management, or a related field.

Why Join Traffic Pro Services?

- Join an established and growing traffic control company.
- Take on a key leadership role with opportunities for professional growth.
- Work alongside a supportive and experienced management team.
- Make a meaningful impact on workplace safety, employee development, and operational success.
- Help shape the future of Traffic Pro Services.

How to Apply If you are a motivated leader with experience in traffic control or construction operations, we encourage you to apply!

Please submit your resume outlining your relevant experience and qualifications.

Traffic Pro Services is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join our team and help us continue delivering The Pro Experience!

Job Type: Full-time

Pay: $28.00-$32.00 per hour

Benefits

- Flexible schedule
- Mileage reimbursement
- On-site parking

Experience:
- Traffic Control Supervising: 1 year (preferred)

Licence/Certification:
- Class 5 Licence (required)

Work Location: In person

📌 Area Operations Manager (Burnaby)
🏢 Traffic Pro Services
📍 Burnaby