Assistant Manager of Ontario Works (#2026-NON-CHS-305) Posted : October 7, 2026 Full-Time Assistant Manager of Ontario Works Permanent Full-Time County Administration Building, Belleville The Community and Human Services Department has an opening for a permanent full -time Assistant Manager of Ontario Works . Contribute to the development and implementation of strategies to support the effective and efficient delivery of financial and employment assistance programs and services to social assistance recipients. Collaborate with Community and Human Services programs and community partners to assist in providing effective and efficient service delivery.

Contribute to Ontario Works service planning, organizational development, and operational success as a member of the management team. Provide advice and support to the Ontario Works Manager. Provide managerial guidance and support to direct reports.

Develop performance goals and plans for staff and provide coaching and performance feedback.

Service Delivery and Communications: Contribute to the development and monitoring of key performance indicators. Contribute to the development and monitoring of client service standards. Ensure the consistent interpretation and application of Ministry program directives, legislation, program and departmental policies, and local procedures to Ontario Works staff.

Provide support and assist in coordinating training initiatives. Assist in resolving client issues as required. Provide support in the preparation, monitoring, and reporting of the Ontario Works budget and Service Plan.





Provide support for the administration and enhancement of client and third-party payable and receivable solutions. Protect own health and health of others by adopting safe work practices, reporting unsafe conditions immediately and attending all relevant in-services regarding occupational health and safety. Follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act and County policies.

Support the management of departmental records retention pursuant to TOMRMS. Work in a safe manner in accordance with the Occupational Health and Safety Act, associated regulations, other applicable legislation, County by-laws, policies, procedures, and guidelines. Three-year College Diploma in Human Services or a related field.

Minimum four to five years progressive management experience within a municipal/government or fully developed private agency. Strong working knowledge of the Ontario Works, Children’s Services, and Housing Services Programs. Solid organizational and time management abilities.

Possess superior interpersonal and leadership skills and the ability to supervise/manage within a unionized workplace. Normal hours of work are Monday to Friday, 8:30 a.m. Occasional overtime may be required for project completion.

Talent

Management & Acquisition This posting is to fill a vacancy and is actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. Please contact us if you require this posting in an alternate format.

📌 Assistant Manager- full time (Northumberland County)
🏢 Corp of the County of Hastings
📍 Northumberland County