Salary Range: CA$42,000.00 To CA$60,000.00 Annually Join Our Team at voestalpine Railway Systems Nortrak! With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are committed to delivering quality products and services, including rails, turnouts, fastening systems, signaling technologies, and monitoring solutions.

Our people are the foundation of our success. Skilled, motivated, and results-driven individuals shape our culture demonstrating our core values of Respect, Responsibility, Curiosity, Courage, Passion, and Diversity each day. it extends to shared responsibilities for safety and quality, showing genuine care for one another's growth and development, a commitment to our customers, and fostering strong relationships within the Nortrak Team and with our customers. We are currently looking for a Corporate Services Assistant to join our team in Richmond, BC.

Reporting to the Manager, Marketing Communications, the Corporate Services Assistant provides operational and administrative support for Marketing Operations, Internal Communications, employee engagement initiatives, facilities coordination, and other corporate services activities. The role requires a highly organized and proactive individual capable of coordinating multiple responsibilities, supporting cross-functional stakeholders, maintaining accurate records, and continuously improving processes.

Marketing Operations & Event Support: Support the planning, coordination, and execution of trade shows, customer events, and marketing initiatives. Coordinate logistics, vendors, materials, shipments, and operational requirements related to marketing activities. Maintain inventories of marketing assets, promotional materials, and branded products.

Support the development, coordination, and distribution of employee communications and engagement initiatives. Assist with the preparation and publication of newsletters, announcements, presentations, recognition programs, and other communication materials. Coordinate information gathering and stakeholder input to support communication activities across the organization.

HR & Corporate Services Support:



Provide administrative support for employee-related programs, onboarding activities, training coordination, compliance tracking, records management, and other corporate services initiatives. Assist with the coordination of employee recognition, engagement, and company-wide programs. Support reporting, documentation, and process administration activities as required.

Facility & Office Coordination: Coordinate day-to-day office and facility-related activities, including maintenance requests, vendor communications, service coordination, health and safety coordination and administrative support for building operations. Support the management of facility-related contracts, inspections, repairs, and office services. Assist in the coordination of safety-related activities, documentation, and training requirements.

Coordinate vendor relationships, quotations, purchase requests, invoices, payment requests, and related administrative processes. Maintain accurate records, documentation, schedules, inventories, and other business information. Provide administrative and operational support across multiple business functions.

Process Improvement & Business Support: Identify opportunities to improve, streamline, automate, and simplify administrative and operational processes. Participate in special projects and continuous improvement initiatives. Contribute to the ongoing development and effectiveness of Corporate Services activities.

Post Secondary

Education (College) would be an asset.

FIELD OF EXPERIENCE: Minimum 2 years of experience supporting administrative, operational, project coordination, customer service, communications, or other related business functions.

Experience coordinating multiple priorities, projects, and stakeholders in a fast-paced setting. Maintain records, schedules, documentation, and administrative processes with a high degree of accuracy.



Prepare professional business communications, presentations, reports, newsletters, and other organizational materials using established templates, standards, policies, and business processes.

Ability to analyze information, identify opportunities for improvement, and support process optimization initiatives. Demonstrates accountability for making informed decisions within established procedures and ensuring timely escalation of exceptions or risks. High attention to detail and commitment to accuracy in documentation, communications, records management, and administrative processes.

Comfortable learning and utilizing a variety of business systems, applications, and technology tools to support operational and administrative functions.

Technical Skills: Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.

Experience using content creation and design platforms such as Canva, Adobe Express, Adobe Creative Suite, or similar tools is considered an asset. Comfortable learning and using new business systems, databases, and software applications to support operational, communication, administrative, and reporting activities. Ability to maintain accurate records, documentation, inventories, training data, and administrative information while ensuring organization and attention to detail.

Experience using HRIS, learning management, or other enterprise software systems is an asset. Prolonged periods of sitting at a desk and working on a computer; occasional standing and walking for your scheduled shift. Must remain stationary for extended periods and move throughout the building to access files.

Occasional travel required, involving walking, standing, sitting, and driving for varying durations. Frequent use of hands and arms for dialling phones and using a computer mouse. voestalpine Railway Systems Nortrak employees enjoy a generous benefits package including: medical, dental, vision, short-term and long-term disability, life and AD&D; insurance, retirement plan with a generous matching contribution, Employee Assistance Program, tuition reimbursement, paid holidays, and competitive vacation benefits. #

📌 Assistant Service Officer (Vancouver)
🏢 VOESTALPINE RAILWAY SYSTEMS NORTRAK
📍 Vancouver