Our agency is expanding, and we're looking for a seasoned Account Director to own the senior client relationship function at One Net. Reporting to the CEO, you will be the strategic anchor for a portfolio of key agency accounts and responsible for client satisfaction, account growth, and ensuring cross-functional teams (strategy, content, creative, development, and media) deliver work that meets business objectives and client expectations. You'll be on every client call as a trusted advisor to ensure clients make the best use of their investment with our agency.What you'll do
Own overall health, satisfaction, and growth of an assigned portfolio of client accountsServe as the primary senior point of contact for client leadership and stakeholdersIdentify and lead upsell and expansion opportunities within existing accountsCreate and deliver estimates to clientsPartner with strategy, content, creative, development, and media teams to ensure work aligns with client goals and agency standardsEliminate client confusion and misaligned expectationsLead account planning, quarterly business reviews, and renewal strategyManage account profitability, scope, and forecasting in partnership with leadershipMentor and manage Producers and Directors on account management strategy and client communicationsIdentify and mitigate account risk;
elevate to CEO and resolve client issues proactivelyContribute to new business efforts, including pitches for existing client revenue expansion and recent business proposalsWhat you'll bring




10+ years of agency Account Director, sales or account management experienceAn undergraduate degreein Business or similarStrong understanding of digital marketing disciplines;
strategy, content, creative, development, SEO, AI visibility, media and measurement.You can extract insight from Google Analytics, Search Console, SEMRush, Hotjar, Google Ads, Meta Ads and LinkedIn ads to present opportunities for website, campaign and content performance to clientsPolished communication, negotiation, and presentation skillsBudgeting, forecasting, and scope management experience to ensure project and account profitabilityStay on top of industry and market trends such as AI visibility and creator / influencer marketingNice to have:Familiarity with AI-driven marketing tools or agentic workflowsExisting network of client relationships in tech, gaming and tourismPractice in pitch frameworks such as CLOSER, STRONG and InceptionAbout One Net
At One Net, you'll work alongside global tech brands (SteelSeries, Lenovo) and ambitious startups, plus tourism brands (Destination Vancouver, Visit Haywood) reimagining how people discover a place. We're a small, agile team with a high bar built on curiosity, craft, teamwork, accountability and results.We offer
Competitive compensation + profit sharing + ESPPPaid holiday closure (in addition to vacation) + flex hoursEducation and wellness allowancesTeam outingsDog-friendly downtown Victoria officeParking and transit allowance
#J-18808-Ljbffr

📌 Account Director (Winnipeg)
🏢 Onenetinc
📍 Winnipeg