Manage complex mining customer relationships remotely across Canada, using geological data knowledge and disciplined follow-through to support lasting customer value.As Manager, Customer Success, you will own continuity for an assigned regional portfolio. Build trust with users, champions, technical leaders, and decision-makers. Coordinate colleagues and global Customer Excellence while connecting customer priorities to adoption, value confirmation, renewals, and growth discussions.Key Responsibilities:
Build trusted relationships across changing customer stakeholder groupsLead site discussions and business reviews with explicit next stepsMaintain deliverables, owners, dependencies, dates, and acceptance expectationsCoordinate regional leads, delivery teams,



and specialist supportConfirm customer value using agreed measures and evidenceRequirements:
Degree in geoscience, mining, engineering, business, or related disciplineExperience managing complex B2B customer relationshipsWorking knowledge of mining lifecycle and geological data workflowsUnderstanding of mineral processing and customer decision factorsStrong communication, organization, judgment, and cross-team influenceBring mining knowledge, customer leadership, and reliable coordination to GeologicAI’s remote Canada Customer Success team.
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📌 Remote Mining Customer Success Manager (Winnipeg)
🏢 GeologicAI
📍 Winnipeg