AVP, Technology Lead - Digital

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

At Sun

Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure, connected, and frictionless Client and advisor experiences. This role provides technology leadership across core digitalassetsincluding Secure Web, Public Web,&Secure; Mobile, and related enablement platformssuch as client identity and access management, andan internaldesign system. The role combines strategic leadership, technical oversight, people leadership, delivery execution, operational accountability, and vendor/financial management to drive technology excellence and measurable business value.

This role operates in a complex, high-visibility environment where digital platform reliability, modernization, and cross-business enablement are critical to Client outcomes. The leader must be able to bring clarity to a broad mandate, make decisions in ambiguity, and build a high-performing technology organization that balances speed, stability, security, and long-term platform health.

Technology

Strategy, Platform Enablement & Engineering

Shape, communicate, and align the digital technology strategy acrossbusiness units, ensuring it supports near-term delivery commitments and longer-term modernization objectives. Partner with Business Leads, Product, Client Experience, Architecture, Cybersecurity, Operations, and Enterprise Technology to define platform roadmaps, OKRs, sequencing, and investment priorities. Provide thought leadership on the evolution of shared digital platforms, including identity, web, mobile, integration, data enablement, and reusable digital capabilities.

Promote technology stack standards, modern engineering practices, automation, and architectural discipline, balancing build vs. partner decisions in a complex technology ecosystem. Ensure design and engineering decisions account for reusability, scalability, security, maintainability, accessibility, and technical debt reduction. Create the conditions for exceptional digital experiences by enabling business and product teams with reliable, scalable, secure, and reusable platforms.

Accountable for end-to-end delivery of digital platform capabilities, including oversight of internal delivery teams, vendors,



system integrators, and total cost of ownership. Drive delivery excellence by improving velocity, quality, reliability, predictability, and agile maturity across multiple squads. Embed test-and-learn, automation, and continuous improvement practices to improve speed, quality, and sustainability.

Lead, mentor, and develop technology leaders and teams, fostering a collaborative, inclusive, accountable, and execution-focused culture. Build internal capability indigitalengineering,enablement, agile delivery, vendor management, and operational excellence. Coach leaders to manage performance effectively, clarify ownership, and build resilient teams through change and transformation.

Manage strategic vendor and system integrator relationships, holding partners accountable for delivery quality, outcomes, knowledge transfer, and value realization. Drive cost transparency and technology spend optimization across applications, infrastructure, security, vendor, and platform investments. Identify opportunities to reduce long-term dependency on external partners while strengthening internal platform ownership and capability.

Ensurestability, security, technology currency, resiliency, and end-of-life decommissioning for applications within scope. Establish governance processes that balance speed of delivery with risk management, audit, regulatory, cybersecurity, and control requirements. Partner withApplicationOperations to ensure effective incident management, change management, disaster recovery, and business continuity planning.

Proactively manage operational risk,applicationhealth, technical debt, and service reliability across shared digital capabilities. Act as a strategic technology partner to leaders across Product, Client Experience, Business, Operations, Architecture, Cybersecurity, and Enterprise Technology. Communicatedigitalstrategy, delivery status, risks, trade-offs, and dependencies with clarity and transparency.

Represent the Digital technology function in executive forums, bringing enterprise perspective, external insight, and pragmatic recommendations. Strengthen alignment between technology investments, business priorities, Client experience outcomes, and enterprise digital strategy. Align digital strategy with business objectives, Client outcomes, enterprise standards, and shared technology priorities.

Establish governance, track delivery metrics, and drive productivity, quality, and reliability improvements. Build and sustain a high-performing, engaged, inclusive, and platform-oriented technology organization.



Ensure digital platforms are secure, scalable, resilient, reusable, and positioned to support future growth.

Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree or MBA is an asset. 10+ years of experience in senior technology leadership roles with demonstrated success delivering complex, mission-critical digital platforms.

Experience leading modernization and enablement of digital platforms such as identity, web, mobile, integration, or client/advisor experience platforms. Proven ability to lead technology teams through transformation, platform ownership, and operating model evolution. Strong financial acumen with experience managing sizable technology budgets, vendor portfolios, and total cost of ownership. depth in digital enablement, engineering excellence, and vendor-heavy delivery environments is prioritized.

As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide Decisive leader comfortable operating in ambiguity, complexity, and transformation. Strong technical credibility with the ability to challenge architecture, delivery practices, platform decisions, and CI/CD approaches. Pragmatic, outcomes-driven decision-maker who balances speed, stability, risk, and long-termapplicationhealth.

Critical thinker who challenges the status quo constructively and drives continuous improvement. Strong coaching orientation with a commitment to developing leaders, teams, and internal capability. A competitive salary and bonus program, based on market scale A versatile group insurance program starting on your first day of work to meet your needs and those of your family. 20 vacation days per year.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. Sun Life is a global financial services leader offering insurance and investment solutions to enhance financial security and promote healthier living for individuals and families. #

📌 AVP, Technology Lead - Digital (Toronto)
🏢 Sun Life
📍 Toronto