Located Remotely?Position Type Management Bonus Eligible: Monitors and controls financial andadministrative responsibilities including asset protection. Provides clear andconcise communications to everyone having ownership in the success of the event.Identifies training opportunities and plans a strategy to accomplish goals. High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

Managing Banquet Operations

Projects supply needs for the department, (e.g., Applies knowledge of all laws, as they relate to an event. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards, policies, and procedures.

Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. Schedules banquet service staff to forecast and service standards, while maximizing profits.

Participating in and Leading Banquet Teams Sets goals and delegates tasks to improve departmental performance. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.

Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service.



Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Participates in the development and implementation of corrective action plans. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

At Marriott

International, we are dedicated to being an equal prospect employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marie

Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). If you require an accommodation in relation to this job posting, our online application or an interview, please call (phone hidden) or email [email protected] note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta

Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind.

Delta

Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. In joining Delta Hotels, you join a portfolio of brands with Marriott International.

📌 Banquet Manager / Clubhouse Manager (Sault Ste. Marie)
🏢 Delta Hotels and Resorts®
📍 Sault Ste. Marie