SUMMARY:

This position Promotes coffee consumption by educating customers; selling specialty coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. Also responsible for taking breakfast orders and warming up of pastries and sandwiches Welcomes customers by determining their coffee interests and needs

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Prepare and serve coffee and tea drinks that meet One King West standards
- Properly handle and maintain all equipment.
- Respond to orders, questions, concerns, and complaints in a polite and productive manner.
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures
- Serve customers quickly and efficiently.
- Demonstrate a thorough understanding of all the menu offerings.
- Observe relevant health and safety standard.
- Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:





- Ability to read and speak English proficiently.
- Strong ability to multi-task
- Basic mathematical skills
- Ability to problem solve quickly.
- Strong customer service and communication skills
- Ability to follow direction.

EDUCATION and/or EXPERIENCE:

- A high school diploma or general education degree (GED)
- Smart Serve Certified
- Food Safety Handling Certification
- Retail, hospitality, and/or customer service experience preferred.
- Ability to read and speak English proficiently.

PHYSICAL DEMANDS:

- Long periods of standing
- Lifting up to 50lbs

Ability to work afternoons, mornings, holidays and weekends. One King West Hotel & Residence welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Barista (Toronto)
🏢 One King West Hotel u0026 Residence
📍 Toronto