Bilingual Medical Review Officer Assistant, MRO Full Time Ayr, ON, CA Salary Range: $18.00 To $25.00 Hourly Bilingual Medical Review Officer Assistant, Medical Review Office (MRO) Contract: 1-Year Fixed-Term Hours: Full-time Monday-Friday, variable based on business needs, 8 hour shifts Location: Remote Reason for Vacancy: Replacement Are you a creative genius? We are seeking a Collection Technician become an important member of the on-site team. Founded in 1996, DriverCheck is the leading provider of workplace medical testing and assessments in the country serving over 6,400 employers in a variety of industries including transportation, oil & gas, mining, construction, medical and forestry.

DriverCheck conducts over 250,000 medical tests annually, offering alcohol and drug testing, occupational health services, fatigue management, and injury management programs. The primary focus of the Collection Technician would be to work independently on various office administrative duties and other duties as assigned by management. You will be responsible to work in conjunction with the Clinic Team Lead and Regional Manager.

Competitive Wage The primary focus of the Medical Review Officer Assistant is to assist the Medical Review Officer (MRO) by performing the administrative tasks associated with the medical review officer's job duties. They are responsible for organizing and reviewing all the paperwork associated with Alcohol and Drug Testing.

Follow

DriverCheck’s policies and procedures

- Ensure high levels of quality and professional customer service among clients, test participants, collection sites, and laboratories
- Work in conjunction with the Medical Review Officers on all non-negative results
- Provide administrative support to the MROs when they are working in the office and remotely
- Prepare files for legal proceedings as required
- Conduct follow-up correspondence with clients in the event of “no-show” test participants and delayed test results
- Support the case management team with document entry
- Handle client complaints in a sensitive and professional manner
- Excellent verbal and written communication skills in English and French
- Health and Safety Demonstrate commitment to health and safety




- Set a standard of performance and behaviour (lead by example)
- Communicate expectations for health and safety to co-workers
- Promote health and safety awareness
- High school diploma; ~6+ months experience in the medical field would be preferred; ~ Excellent customer service and communication skills; ~ Ability to maintain confidentiality and handle sensitive medical information in accordance with privacy requirements; ~ Proficient computer skills, including experience with Microsoft Office applications and data entry systems; ~ Ability to interpret and follow established procedures, policies, and regulatory requirements; ~ Experience reviewing testing documentation and laboratory reports is considered an asset; ~ Knowledge of drug and alcohol testing processes is considered an asset; ~ Demonstrated ability to communicate professionally with clients, physicians, laboratories, and internal stakeholders
- Bilingual Medical Review Officer Assistant, Medical Review Office (MRO) Contract: 1-Year Fixed-Term Hours: Full-time Monday-Friday, variable based on business needs, 8 hour shifts Location: Remote Reason for Vacancy: Replacement Are you a creative genius? We are seeking a Collection Technician become an important member of the on-site team. Founded in 1996, DriverCheck is the leading provider of workplace medical testing and assessments in the country serving over 6,400 employers in a variety of industries including transportation, oil & gas, mining, construction, medical and forestry. DriverCheck conducts over 250,000 medical tests annually, offering alcohol and drug testing, occupational health services, fatigue management, and injury management programs. The primary focus of the Collection Technician would be to work independently on various office administrative duties and other duties as assigned by management.



You will be responsible to work in conjunction with the Clinic Team Lead and Regional Manager.

Excellent Training Program Competitive Wage The primary focus of the Medical Review Officer Assistant is to assist the Medical Review Officer (MRO) by performing the administrative tasks associated with the medical review officer's job duties. They are responsible for organizing and reviewing all the paperwork associated with Alcohol and Drug Testing.

Follow

DriverCheck’s policies and procedures

- Ensure high levels of quality and qualified customer service among clients, test participants, collection sites, and laboratories
- Work in conjunction with the Medical Review Officers on all non-negative results
- Provide administrative support to the MROs when they are working in the office and remotely
- Prepare files for legal proceedings as required
- Conduct follow-up correspondence with clients in the event of “no-show” test participants and delayed test results
- Support the case management team with document entry
- Handle client complaints in a sensitive and professional manner
- Excellent verbal and written communication skills in English and French
- Health and Safety Demonstrate commitment to health and safety
- Set a standard of performance and behaviour (lead by example)
- Communicate expectations for health and safety to co-workers
- Promote health and safety awareness
- High school diploma; ~6+ months experience in the medical field would be preferred; ~ Excellent customer service and communication skills; ~ Ability to maintain confidentiality and handle sensitive medical information in accordance with privacy requirements; ~ Proficient computer skills, including experience with Microsoft Office applications and data entry systems; ~ Ability to interpret and follow established procedures, policies, and regulatory requirements; ~ Experience reviewing testing documentation and laboratory reports is considered an asset; ~ Knowledge of drug and alcohol testing processes is considered an asset; ~ Demonstrated ability to communicate professionally with clients, physicians, laboratories, and internal stakeholders
- Department Hours: Monday - Friday, 9:00 AM to 8:00 PM

📌 Bilingual Medical Review Officer Assistant, MRO (Calgary)
🏢 DriverCheck
📍 Calgary