Libro Credit Union is growing!

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Union as a full-time Business Analyst L1 - London Administration At Libro Credit Union, every employee and every customer are members. As a Certified B Corporation ©, we use business as a force for good. Supporting businesses and communities to thrive.

Libro invests in our employee's development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being. We are currently hiring a full-time Business Analyst L1 to support our London Administration team.

This job posting is for a newly created position.

The Business

Analyst L1 is responsible for conducting interviews, workshops and surveys to elicit user requirements and then translating those needs into detailed Business Requirements and/or User Stories.

The Business

Analyst will also develop and document business process models to illustrate current and future states. The position is also responsible for proposing and designing technical and process solutions that meet the Pod/Platform team’s needs and objectives. The base salary will be determined based on skills, experience, qualifications, education/training and internal equity.

Elicit requirements using interviewing techniques, requirement workshops, surveys, site visits use cases, scenarios, task and workflow analysis Prepare accurate and detailed business requirements, user stories, and any other specifications, business processes and/or recommendation documents are completed, and appropriate signoffs have been obtained. Communicate findings, recommendations, and project updates to stakeholders and project sponsors.



Provide suggestions to the database analysts or development team during the development stage to ensure that the organization’s business needs are met.

Act as a liaison between Pod/Platform teams, Development and Quality Assurance teams as well as other Administration Departments and fellow Information Technology team members. Conduct research on business solutions and liaison with other Credit Unions in identifying best practices. Work with other IT teams to implement solutions and ensure they align with business goals.

Identify opportunities for process improvements and contribute to ongoing optimization efforts. Participate in testing and validating new systems and processes to meet business requirements. Diploma in IS/IT Technologies or Networking Strong knowledge of PC software and hardware is required to provide on-going support to our network of branches and departments A comprehensive understanding of business practices, the various processes utilized in an in-house banking system, and proficiency in a Microsoft setting including Workstation/Server/SQL/Azure/Active Directory/Exchange Competitive salaries,benefit packages, pension plans, & incentive programs, that value your dedication.

Generous vacation time. Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals. Dedicated staff banking specialists to support strengthening your own financial well-being!

Staff accounts and staff rates on products and services. If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you! Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply. #

📌 Business Analyst Level 1 (London)
🏢 Libro Credit Union
📍 London