Business Architect – Nonprofit in the USA or Canada

Cloud for Good is seeking a Business Architect to lead business analysis and solution design on Salesforce implementations for nonprofit organizations. You will be responsible for designing scalable Salesforce solutions that align business processes, platform capabilities, and client objectives. Typical projects include solutions built on/with Nonprofit Cloud, Sales, Service, and Experience Cloud, Flow, Experience Sites, and AppExchange applications that extend the Salesforce Platform.

You will partner with Solution Architects, developers, and configurators, and work alongside the Project Manager to keep delivery on track.

Virtual: Home-based office in the US or Canada

Citizens or Permanent Residents of USA or Canada.

Salesforce

Administrator and Nonprofit Cloud Consultant certifications

3+ years of hands-on Salesforce implementation experience across multiple organizations and clouds

Lead business analyst and lead solution designer on at least one Salesforce implementation over $1M

Extensive hands-on configuration experience, including building Flows, with strong data model and solution design skills

Experience leading discovery, gathering requirements, and writing user stories in an Agile delivery environment

Knowledge of Salesforce products, features, and platform limits for solution design

Understanding of Salesforce environment management, deployment processes, and release coordination (Gearset experience a plus)

Knowledge of nonprofit business processes such as gift processing, accounting, moves management, and program management

Experience leveraging AI tools to improve discovery, requirements gathering, solution design, documentation quality, and delivery efficiency

Working knowledge of Apex or Lightning Web Components (development not required)

Hands-on experience with Agentforce or other Salesforce AI features Lead the business analysis and solution design for 1–2 concurrent Salesforce implementations





Visualize and diagram complex business processes in a format every stakeholder can understand and act on

Translate client goals and business strategy into scalable Salesforce solutions, including data models and processes that support multiple user groups and organizational objectives

Analyze and redesign business processes to improve efficiency, usability, and organizational outcomes

Support data migration mapping and reporting needs so clients can measure their impact from day one

Manage stakeholder expectations and build alignment across business, technical, and executive audiences throughout the project lifecycle

Support the Project Manager and client product owner in prioritizing the backlog

Design and deliver compelling sprint demonstrations that connect user needs, delivered functionality, and business outcomes

Validate delivered solutions against business requirements and acceptance criteria

Support UAT planning and execution by defining business test scenarios, validating coverage against requirements, facilitating office hours and defect triage, and partnering with project teams to drive user adoption and solution readiness.

Support training and change management so solutions are adopted, not just delivered

Mentor Business Analysts and facilitate knowledge sharing and growth opportunities

Stay current on Nonprofit Cloud and Salesforce capabilities

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes.

Travel Requirements

All roles at Cloud for Valuable include a travel component.



Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 30% annually.

Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation. Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings.

Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).

As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role. We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.

Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.

We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process.

Virtual: Home-based office in the USA or Canada.

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📌 Business Architect - Nonprofit in the USA or Canada
🏢 Cloud4good
📍 Canada