If you're skilled at turning complex information into clear, useful content that helps people understand what they need to know and what to do next, this role could be a great fit. Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Business Partner, Client Development . In this newly created role, you'll create content that helps Technical Safety BC's clients navigate technical information, regulatory requirements and changes that affect how they work.

You'll develop everything from videos, guides and checklists to FAQs and digital resources, taking complicated subject matter and making it practical, accessible and easy to act on. Working alongside specialists in marketing, communications, and education, you'll determine the right approach for the problem at hand. You'll bring together elements of content strategy, communications and education, thinking about where clients are in their journey, what they need in that moment, and how to reach them in a way that works.

Create content that makes complex information easier to understand and act on Turn technical and regulatory information into clear, practical client resources, including videos, guides, FAQs, checklists, and microlearning. Develop content for the channels clients already use, from the website and client portal to notifications. Use client feedback, data, and results to understand what’s working and refine your approach.

Collaborate with teams across Technical Safety BC, including Marketing, Communications, Education, Operations, Product and Technical Standards.



Work closely with subject matter experts to translate their knowledge into content clients can understand and use. Ask valuable questions, challenge assumptions, and help stakeholders determine the right solution, rather than simply delivering what’s been requested. 5+ years of experience in content strategy, communications, education, instructional design, client enablement, or a related field. ~ Strong content creation skills, with the ability to take complex subject matter and make it clear, useful, and actionable. ~ Experience developing content across different formats and channels, ideally including digital resources, video or learning content. ~ An understanding of the client or customer journey and how content, communications and education can influence behaviour. ~ You’re as comfortable figuring out what should be created as you are helping create it. ~ Strong project management skills, with the ability to manage priorities, meet deadlines, and keep others informed along the way. ~ A degree in Communications, Education, Instructional Design or a related field, or an equivalent combination of education and experience.

Experience in a technical, regulatory, or similarly complex environment.

Experience with adult learning, microlearning or behavioural insights. Familiarity with emerging content technologies and AI‑enabled tools. Hybrid, with a minimum of two days per week in office Hours: Full-time, 40 hours per week Travel: Occasional travel within BC, approximately 15% or less Vacation: Benefits: Defined benefit pension, extended health, dental and disability coverage Smart, Savvy + Associates is a recruitment agency specializing in marketing, communications and creative roles.

📌 Business Partner, Client Development (Vancouver)
🏢 Smart Savvy
📍 Vancouver