Job Responsibility: Salary range: The salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We are currently looking to fill a Full Time opportunity for a Senior Business Analyst at Central City Tower located in Surrey, BC . Build your career experience as you:

- Providing senior-level business analysis, including gathering business and technical requirements, proposing solutions to clinical users, and offering ongoing support.
- Offering analytical support to clinical users by extracting, cleaning, and modeling data from electronic health records systems like MEDITECH, utilizing software such as Excel, IPeople Direct Table Viewer, and Microsoft SQL Server.
- Designing, developing and enhancing reports using the MEDITECH NPR and M-AT Reporting Tools for the Advance Program and operational reporting needs.
- Collaborating with the project teams to gather reporting requirements, coordinate testing and ensure reports meet their needs.
- Monitoring and troubleshooting existing reports to ensure they are functioning correctly and resolve the reported issues.
- Collaborating with Health Informatics departments, partner organizations, infrastructure support teams, and external vendors to implement current technologies and solutions for the organization.
- Working closely with the project managers and the project teams to define the scope, objectives and timeline of the deliverables, translate the business requirements into the technical requirements and implement the solution.

Are you motivated to join us? We will be looking for you to have the following:

- Bachelor's degree in Computer Science, Management Information Systems, Health Information Science, or a related field.
- Three to five years of recent experience in report development, data analytics, programming, and/or electronic health records systems management in a medium to large-sized organization.
- Strong knowledge of the database systems and ETL processes.
- Experience working with health and corporate information systems.
- Familiarity with an electronic health information system such as MEDITECH Client/Server and MEDITECH Expanse is advantageous.
- Strong proficiency in SQL, Python, VBScript, and Excel.
- Experience working with healthcare data and scripting tools.
- Excellent communication skills, with the ability to effectively communicate complex technical solutions to non-technical stakeholders.
- Experience mentoring junior staff and collaborating with other teams within the organization to provide technical expertise.





Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Effective October 26 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed Overview: Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health. The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management. Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems. Responsibilities:

- Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.

- Leads, develops,



and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.

- Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.

- Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.

- Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.

- Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.

- Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.

- Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.

- Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications: Education and Experience Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems. Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

- Demonstrated knowledge of health and corporate information systems.
- Ability to analyze business processes and business specifications.
- Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
- Ability to develop innovative system/computing technology approaches and
- solutions for customer business needs.
- Analytical reasoning and problem solving skills.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal effectively with others.
- Ability to organize and prioritize work.
- Ability to work independently and as a member of a team.
- Physical ability to perform the duties of the position.

📌 Senior Business Analyst (Advance Program) (Surrey)
🏢 Fraser Health
📍 Surrey