At GroupSource , we believe great work starts with a strong foundation, built on purpose, people, and partnership. We put relationships first because when employees feel seen, supported, and empowered, everyone thrives. From your first day, you’ll step into a collaborative, inclusive, and flexible environment where your voice matters and your growth is championed.

As a Claims Adjudicator , you play a critical role in ensuring our members and providers receive accurate and timely claim decisions. By combining efficiency, accuracy, and exceptional customer service, you directly contribute to GroupSource’s mission of delivering customized group advantages with care and integrity. This is a hybrid role based out of our Calgary office , working a mix of days on site and from home each week.

Adjudicating health and dental claims accurately and efficiently, including both basic and complex cases. Assisting members and providers by answering telephone and email inquiries with professionalism and care. Meeting or exceeding established productivity standards, including processing approximately 250 lines of claims daily.

Learning and applying standard processing rules for group benefits claims. Supporting colleagues by filing correspondence, claims, and assisting with inquiries.



Strong accuracy and attention to detail, with proven data-entry skills and number-pad familiarity.

Excellent customer service skills with strong oral and written communication abilities. Above-average organizational and planning skills to manage high volumes of work.

Experience in the group benefits industry is an asset Bilingual in French is an asset Post-secondary completion/near completion is an asset Detail-Oriented – You take pride in accuracy and precision, ensuring claims are adjudicated correctly. Customer-Focused – You deliver outstanding service with empathy and professionalism. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training.

Flexible work options designed to support your life, not just your job. Whether you’re building new skills or stepping into leadership, you’ll find clear paths, personalized development, and leadership that champions your ambitions. Accommodation and Inclusion GroupSource is committed to equity, diversity, and inclusion.

If you need accommodation during any stage of the hiring process, please let us know—we’re here to help.

📌 Claims Adjudicator (14-Month Contract) (Calgary)
🏢 Manion Wilkins u0026 Associates
📍 Calgary