Industrial Alliance, Auto and Home Insurance Inc.

Customer

Service and Administrative Support ** This position can be performed remotely from anywhere in Quebec. Build the future with us Are you driven by claims management, customer experience, and the development of lasting partnerships? Would you like to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?

As a Claims Partnerships Advisor- Home Insurance, you will play a key role in developing and maintaining a network of suppliers and partners that meets the needs of the Assistance and Claims sector, while monitoring partner performance and supporting the growth of these business relationships. What you’ll accomplish with us As a Claims Partnerships Advisor- Home Insurance, you’ll be at the core of our mission. Develop partnership strategies to meet the needs of the Assistance and Claims sector across different regions Work with suppliers to ensure compliance with agreements, policies, and procedures Handle complaints and concerns involving business partners Collaborate with claims adjusters and business partners on disputed cases to facilitate resolution Has a robust understanding of the property and casualty insurance industry and post-loss services Demonstrates a strong customer focus and sound business judgment AI is in everyone’s hands,



empowering you to increase your personal effectiveness while supporting the organization’s growth Competitive retirement savings plan Vacation program, wellness days, and personal development days Employee and Family Assistance Program (EFAP) Ergonomic furniture program Performance bonus Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. Our commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity.

We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us . Someone from our team will be happy to assist you. #

📌 Claims Partnerships Advisor- Home Insurance (Edmonton)
🏢 Industrial Alliance Insurance and Financial Services Inc. -
📍 Edmonton