Job Responsibility:

Job Title: Delivery Fulfillment Specialist (DFS)

Location : Cambridge, Ontario, Canada Reports To : Warehouse Manager / Operations Manager

Position Overview

Brown's Auto Supply is looking for a reliable and detail-oriented Delivery Fulfillment Specialist (DFS) to ensure timely and accurate deliveries of automotive paints, materials, and equipment to our customers. This role is critical in maintaining on-time order fulfillment, customer satisfaction, and efficient logistics operations . The ideal candidate has experience in delivery operations, strong organizational skills, and a commitment to providing excellent service to body shops, dealerships, and automotive service providers.

Key Responsibilities

Order Fulfillment & Delivery

- Accurately pick, pack, and load orders for delivery based on customer requests.
- Ensure safe and timely deliveries of automotive paints, materials, and equipment to customers across Ontario.
- Verify order accuracy before departure and resolve any discrepancies.

Customer Service & Relationship Management

- Provide friendly and professional service when delivering to customers.
- Communicate with customers to confirm deliveries and address any immediate concerns.
- Serve as a company representative by maintaining professionalism and a positive attitude during all interactions.

Vehicle & Safety Compliance

- Operate company vehicles safely and in accordance with road regulations and company policies.
- Ensure proper handling of hazardous materials , including following all safety protocols for automotive paints and chemicals.
- Perform daily vehicle inspections , ensuring proper maintenance and cleanliness.

Warehouse & Logistics Support





- Assist in loading and unloading shipments as needed.
- Support the warehouse team in stocking, organizing, and inventory control .
- Help identify and resolve any logistical issues that could delay deliveries.

Documentation & Reporting

- Maintain accurate delivery logs, receipts, and proof of delivery documents .
- Report any delays, vehicle issues, or customer concerns to the warehouse or operations manager.
- Communicate inventory shortages or delivery challenges to ensure smooth operations.

Qualifications

- 2+ years of experience in delivery, fulfillment, logistics, or a related role.
- Valid G-class driver's license (or equivalent) with a clean driving record .
- Ability to lift and carry 50+ lbs and work in a fast-paced environment.
- Strong organizational and time management skills.
- Knowledge of Ontario's road safety regulations and hazardous material handling procedures .

Preferred Skills

- Experience in automotive distribution or warehouse operations .
- Familiarity with automotive paints, refinishing materials, and equipment .
- Forklift certification or willingness to obtain.

About Brown's Auto Supply

Brown's Auto Supply is a leading wholesale distributor of automotive paints, materials, and equipment serving Ontario's collision repair industry. Our Delivery Fulfillment Specialists (DFS) play a crucial role in ensuring that our customers receive their orders accurately and on time, contributing to the efficiency and success of automotive businesses across the region.

Job Type: Full time

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

Perks:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Language:

- English (preferred)

Work Location: In person

📌 Delivery Fulfillment Specialist (Cambridge)
🏢 Brown's Auto Supply
📍 Cambridge