Enhance customer experiences as a Client Onboarding Specialist within a dynamic SaaS environment at Kimoby. This role focuses on guiding dealerships through the onboarding process.

Kimoby seeks a Client Onboarding Specialist for a 14-month contract, covering maternity leave, with potential for extension. If you have experience in customer-focused roles and a passion for technology, this could be your chance to contribute to a recognized Great Place to Work®. You will transform signed contracts into operational dealerships and ensure clients quickly realize value through effective onboarding practices.

Key Responsibilities

- Manage multiple onboarding processes simultaneously
- Build trust with key stakeholders promptly




- Translate industry trends into understandable concepts
- Follow the onboarding framework while supporting Customer Success
- Conduct video calls and structured check-ins with clients

Requirements:
- Proven experience in customer onboarding or related roles
- Fluent in English; French is an asset
- Solid listening and probing skills
- Comfortable teaching customers effectively
- Organized follow-up capabilities

Utilize your interpersonal skills and tech knowledge to support Kimoby's clients successfully.

📌 Client Onboarding Specialist at Kimoby (Montreal)
🏢 Kimoby
📍 Montreal