Client Service Manager (Internship) M/F (London)

Client Service Manager (Internship) M/F (London)

23 Oct
|
Western University
|
London

23 Oct

Western University

London

Please note, this is a 3-year temporary full-time contract opportunity. This contract includes a comprehensive advantages package. Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

The Western

Advancement division plays a leading role in strengthening awareness of and support for the University’s mission and goals by leading alumni relations and fundraising efforts across campus and beyond. All departments within the Division build enduring alumni and public trust through understanding and support for Western University in a coordinated campus-wide effort that results in the engagement and funding needed to make an impact. There are 3 departments within the Division – Departments of Development, Alumni Relations and Advancement Operations.

The Alumni Engagement

Officer is responsible for coordinating relevant and meaningful programs and volunteer opportunities in order to foster lifelong engagement of Western University's alumni from across faculties, regions and shared interest groups. The role will provide leadership to facilitate the growth and expansion of alumni served and manage the recruitment, training and recognition of alumni volunteers who support alumni engagement through their involvement in shared interest groups, their faculty, department or program of study and/or regional involvement.

The Alumni Engagement

Officer will research and deliver best practices for creating meaningful engagement with alumni through targeted programming,



communications and digital engagement strategies.

Undergraduate Degree

Graduate from Western University in Business Administration, Marketing, Communications, Public Relations or related discipline preferred 3 years of experience managing events, projects and volunteers ~ Familiarity with event and volunteer management techniques and tools Media skills with solid communications judgment to effectively present and package information to maximize interest Ability to analyze metrics and consider past communications to craft engaging written communications using social media or other appropriate channels Ability to apply creativity and recommend strategies for alumni engagement initiatives in response to cultural and social trends Ability to work within a flexible schedule to accommodate the University’s events and activities Intermediate computer skills in Microsoft Office Suite Ability to plan and manage in-person and digital events of various sizes Familiarity with University policies and procedures preferred Western Values Diversity Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

This position is fully in-person, on-site.

📌 Client Service Manager (Internship) M/F (London)
🏢 Western University
📍 London

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