Based at the Company's Head Office in Maxville, the focus of this role is to provide exceptional customer service, in person and on the telephone, and to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds to customer and driver inquiries. This role is full-time permanent working from Monday to Friday each week.

Handle incoming calls, direct them to the appropriate individuals, and effectively communicate with customers in person and over the phone to address inquiries, provide information, and ensure exceptional customer service. Take customer orders for goods or services; Provide information about accounts; update accounts; initiate billing and process payments; Perform accounts receivable tasks including contacting customers to arrange payment schedules. Complete and review daily truck reports.

Ensure all customer billing is accurate and on time Prepare progress reports to ensure processes are in control. Collaborate with sales and operations team members to facilitate the coordination of installations and/or repairs. Provide backup support for other CSRs.

High school diploma. Requires a minimum of 2 years of experience in an administrative/clerical role. A demonstrable high degree of computer literacy is essential. Exceptional communication skills, both verbal, written, and on the telephone.

The willingness and ability to travel to nearby MacEwen offices to provide CSR coverage is essential.



The ability to speak and write in French and English is an asset Supportive colleagues and leaders who are passionate about providing exceptional service. ~ 3 weeks vacation to start. ~ Complete perks program including health, medical, dental, and life insurance. ~ The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil. -------------------------------------------------------------------------------------------------- Customers First - We exist, first and foremost to serve our customers. Long-Term Focused - We value long-term success over short-term gains.

Before an offer of employment can be extended, a minimum of two business references will be required and candidates must complete a criminal record check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.

If you would like more information about how your data is processed, please contact us. Please notify Human Resources if you wish to receive this job posting in a different formator if you require any other accommodations during the recruitment process. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please get in touch with us. #

📌 Client Service Representative (Temporary Full-Time) (Maxville)
🏢 MacEwen Petroleum
📍 Maxville